CONFLICT IS INFORMATION
Tacitus is an email‑native, multi‑agent analysis layer that turns the Resolution Deficit into a map of what is really happening – grounding high‑stakes decisions in structured evidence, narratives, and common ground.
› Watch it crystallize into a conflict graph.
>> The Resolution Deficit
From a systems perspective, the Resolution Deficit is the gap between the rate at which organisations generate conflict‑relevant information and the rate at which humans can parse, model, and act on it. Digital channels scale with storage and bandwidth; attention, working memory, and coordination capacity do not.
In practice this shows up as three coupled problems: detection lag (critical issues buried in volume), context fragmentation (facts scattered across tools and threads), and cognitive overload (leaders reconstructing timelines from scratch in every escalation). Tacitus treats enterprise email as a measurable data plane, applying structured extraction and graph‑based modelling so that the “state of the conflict” can be inspected, stress‑tested, and updated rather than re‑invented in every meeting.
Entropy Surface
Reply‑all storms, CC spirals, and Slack fragments mapped as one continuous narrative field.
Signal Extraction
Claims, evidence, red lines, and unstated assumptions lifted out of the noise and timestamped.
Explainability
Every insight is traceable back to specific threads, documents, and policies. No opaque scores.
>> The Dual Asymmetry Model
Tacitus treats conflict as a dual asymmetry problem: information asymmetry – who knows what – and narrative asymmetry – who gets to say what it means. Durable resolution requires seeing, and then working on, both planes at once.
Information Asymmetry
“Who knows what?”
- > Extracts Evidence & Claims from long email chains
- > Flags mind‑reading and untested inferences
- > Links behavior to specific policy clauses via RAG
Narrative Asymmetry
“Who tells the story?”
- > Treats narratives as first‑class data objects
- > Separates public framing from private negotiating positions
- > Maps where identity, status, and recognition collide
>> The Multi‑Agent Council
Under the hood, Tacitus is a small council of specialized agents – intake, ontology mapper, argument miner, policy agent, common‑ground synthesizer, risk & ethics, and briefing – orchestrated around a shared conflict graph. No single agent “decides”; they critique and refine each other, and a human owns the final move.
Ingest
Email‑native connectors (Gmail / O365 / IMAP). No new portal; no lost context.
Mine
Agents extract actors, issues, interests, narratives, and evidence into an ontology.
Ground
RAG links behaviors and claims to policies, contracts, and precedents.
Synthesize
Briefing agent renders the conflict graph into timelines, maps, and options.
>> From Tangle to Crystal
The canvas above is not a screensaver. It is a metaphor for what Tacitus does in production: a swarm of unstructured messages gradually resolves into a crystalline graph of actors, claims, narratives, and precedents – with “common ground” glowing at the center.
Scroll or move your cursor through the field: at the top of the page, the tangle dominates. As you descend into the stack, the structure coefficient increases and the swarm settles into a visible graph.
>> High‑Stakes, Cross‑Domain
HR Investigations
Six months of emotionally loaded threads turned into audit‑ready timelines. Tacitus links behavior to policy clauses and previous decisions, and surfaces unresolved questions for human investigators.
C‑Suite Strategy
Reveals when executives are arguing from different frames – cost vs. identity, short‑term vs. long‑term – and pinpoints overlapping values like customer trust or talent retention.
Diplomacy & Peacebuilding
Separates symbolic language from operative demands, retrieves analogous treaty language, and proposes formulations consistent with both precedent and stated interests.